As a result of the COVID-19 pandemic, I have added in the option of online training via Zoom. I have recently started training clients face to face in their gardens or outdoor spaces.
From week commencing 27th July, I will be restarting training 1-to-1 inside clients' homes if they feel comfortable. For these session I will be wearing a facemask throughout, and any equipment will be thoroughly cleaned between sessions.
ABOUT HEALTH MATTERS
Health Matters is an independent Personal Training and Mindset Coaching business based in Warwickshire, run by Ed Hutchinson, Head Coach.
That's me in the picture. I've got over 10 years' experience as a personal trainer, qualified to Level 3 Personal Training and Level 3 Sports Therapy. I've also been a mindset coach for the past 3 years, and am qualified in Neuro-Linguistic Programming (NLP) and Cognitive Behavioural Therapy (CBT).
You may have seen I offer a free 30 minute trial session to new clients, this is so that we can both see how we get on and if we will work well together. It's important to me to have that connection with my clients, as the results get so much better if there is open and honest communication.
I do have some terms and conditions, mainly in place so that I can keep my business viable. Here they are:
I get that life happens and sometimes you can't make your planned session. I appreciate as much notice as possible, and will be happy to rearrange a session at no extra charge if you let me know at least 24 hours in advance.
If you're paying monthly, there's no contract and you set up payments to me via Standing Order. Payment needs to be with me for each month, prior to any sessions starting that month. E.g. if your first monthly session is on the 6th, I need payment for that whole month by the 6th.
If you're block booking, you can buy 6 sessions for use within 3 calendar months from purchase, or 12 sessions for use within 6 calendar months from purchase. Simple. Again, payment is required prior to the first session.
Any refunds will be solely at my discretion, as again I understand that life happens (especially these days with COVID). Let's talk about it.